Privacy Policy

Your trust is paramount to us. We maintain rigorous standards for secure transactions and customer privacy. Please review our privacy policy below.

By accessing our website, you agree to abide by our privacy policy. Your use of the site implies consent to the handling of your personal information as outlined herein.If you do not agree, please do not use or access our Website.

As the creators of this policy, Agracraft AGRA, we are dedicated to safeguarding your privacy and protecting your valuable information. To ensure uninterrupted service, we may collect and disclose certain details about you. Our privacy notice explains our practices and empowers you to control how your information is utilized.

For any inquiries or concerns about our privacy policy, please contact our Customer Support Desk at myagracraft@gmail.com or call us at 7302715444.

1. Gathering of identifiable personal data and other details

When you use our website, we gather and store your personal information to enhance your experience. While you can browse anonymously, providing information enables us to tailor services to your needs. We may track your behavior on our site for research purposes, but this data is aggregated. Third-party cookies may be encountered, and if you make purchases, we collect transaction details. Additionally, any messages or feedback you provide may be retained for support purposes. We collect personally identifiable information when you register, and may use it to send relevant offers based on your interests.

2. Updating Terms & Conditions and Privacy Policy:

We may revise the Terms of Service and Privacy Policy periodically without prior notice. Your continued use of the site implies acceptance of any changes. We recommend reviewing these documents regularly. If you disagree with any modifications, you have the option to cease using the website.

3.Utilization of Demographic and Profile Data:

We utilize personal information to fulfill requested services and offer opt-out options for marketing purposes. Additionally, we resolve disputes, maintain service safety, and customize experiences. We gather demographic data to enhance our offerings and analyze user activity. Your IP address aids in server diagnostics and demographic insights. Periodic optional surveys help tailor website content to your preferences.

4. Data Collection:

Our website’s requisition form necessitates contact information such as name, email address, and contact number. Upon registration, a valid email address and username are required for identity verification and record-keeping. Additionally, information like geo-locations, intellectual property, listings viewed, and details provided in forms like “Contact Us” are collected.

5.Cookies:

We utilize both our own and third-party cookies on select pages of our website. These small files stored on your hard drive assist us in tailoring services to your preferences and providing features exclusive to cookie usage. Cookies enable us to offer targeted information based on your interests and may be used whether you’re registered or not. Third-party vendors like Google may also employ cookies for personalized advertising. You have the option to opt out of such advertising through the third party’s website. Additionally, cookies help reduce the frequency of password entries during a session and enhance targeted information delivery. Most cookies are session-based and automatically deleted at the end of your session. You can decline our cookies if your browser allows, but this may limit certain website features and require more frequent password entries.

6. External Links:

Our website may feature hyperlinks to external websites, content, or resources. We do not control these external sites or resources provided by other entities. You acknowledge that we are not responsible for the availability of such external sites or resources, and we do not endorse any advertising, products, or materials on or available from them.

You agree that we are not liable for any loss or damage incurred due to the availability of these external sites or resources, or due to your reliance on the accuracy or completeness of any advertising, products, or materials on them. These third-party sites may have their own privacy policies governing the handling of your personal information. We advise reviewing the privacy policies of third-party sites to safeguard your personal information when accessing them. Additionally, we use third-party advertising companies on our website, and you have the option to opt out of interest-based advertising through these third-party websites if they provide such an option.

7. Use of Your Information:

We utilise your contact information to reach out as needed and employ your IP address for server diagnostics and broad demographic insights. Additionally, we may use your IP address to prevent fraud and enhance security measures. In certain circumstances, we may release your personal information to comply with legal procedures, prevent harm, or investigate illegal activities, as outlined in our Terms of Service and Copyright Policy.

8. Confidentiality or Personal and Sensitive Information:

You acknowledge that certain information on the website is confidential and agree not to disclose it without our consent. Your information is treated as confidential and will not be shared unless legally mandated. We do not sell, share, or rent your personal information for unsolicited purposes, and emails sent are solely related to agreed-upon services.

We collect device and personal information to prevent misuse of our website and mobile application, ensuring fair benefits for all users. This data helps us maintain security measures and prevent unauthorized sign-ups.

9. Disclosure of Your Information and Accessing, Reviewing, and Changing Your Profile:

While we employ industry-standard practices to safeguard your privacy, we cannot guarantee that all private communications and personally identifiable information will remain undisclosed. We may be obligated to disclose information to government authorities, law enforcement agencies, or third parties under certain circumstances. Additionally, external service providers and corporate entities affiliated with us may have access to your information for service enhancement purposes. In the event of a merger or acquisition, your information may be shared to continue service provision, with notice provided to you.

We cooperate with law enforcement and other third parties to enforce laws and protect rights, including intellectual property rights and fraud prevention. We reserve the right to disclose any information about you as deemed necessary to comply with legal obligations or protect against legal liability.

After registration, you can review and update your information, except for your display name. Changes made are tracked, and you can modify registration details like your email address. To remove your profile from public view, contact our customer support team. Certain information may be retained in our files for dispute resolution, troubleshooting, and enforcing terms and conditions. Due to technical and legal constraints, your personally identifiable information may not be completely removed from our databases upon request.

10. Other Information Collectors:

This Privacy Policy pertains solely to the information we collect from you. Different rules may apply to information disclosed to other parties, whether on our website or elsewhere on the internet. Third-party advertisers follow their own privacy policies, and it’s advisable to inquire about privacy practices before sharing personal information. Information made publicly available on the site may be viewed by any party, implying consent to share such information.

11. Security:

We consider data protection a priority and implement various security measures to prevent unauthorized access. Sensitive information like credit card numbers and bank details should not be transferred via the website. We adhere to industry standards for protecting personal information during transmission and storage. However, no system can guarantee perfect security, and any breaches beyond our control are at your discretion.

12. Your Consent:

By using the website and providing information, you consent to the collection and use of disclosed information in accordance with this Privacy Policy, including sharing information as outlined herein. Any changes to our privacy policy will be posted on this page for your awareness.

13. Grievance Officer:

In compliance with Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011, this page includes the name and contact details of our Grievance Officer. Users or victims of any violation of Rule 3 outlined in our Privacy Policy and Terms of Use may notify their complaints to us through the Grievance Officer.

Furthermore, as per Rule 3(4) of the IT Rules, the Grievance Officer will acknowledge or respond to communication regarding violations of Rule 3 within 36 hours. Complaints will be addressed within 1 month from the date of receipt.

Grievance Officer:

Name: Mr.Gaurav

Email: myagracraft@gmail.com

Address:

M/s AGRACRAFT AGRA

1/74, Nalband Rd, Panchkuian, Shahganj,

Agra, Uttar Pradesh 282010

14. Disclaimer:

While we strive to protect your privacy, we cannot guarantee that all personal information will remain undisclosed. Users assume responsibility and risk for their use of the website and the internet, including content posted or accessed.